Our Mission

Heart of Florida United Way fights for the health, education and financial stability of every person in Central Florida.


Jeff Hayward, President & CEO

Thank you for your continued support of Heart of Florida United Way. Last year, your contribution supported over 497,860 people in our community and helped bring valuable resources to those in need. The 211 Information & Referral Crisis Line alone answered over 258,500 calls from our neighbors in a time of need.

One of those calls came from Paul who, like many others in Central Florida, was having trouble making ends meet. He identified a seemingly simple challenge with rent, but when our 211 Specialist asked follow-up questions, it turned out that Paul was a veteran struggling with some health issues. By taking the time to listen, problem-solve and connect Paul with available resources, Heart of the Florida United Way was able to help him find a way out of what could have been an overwhelming downward spiral. Paul is now on his way toward a more stable life thanks to your support of United Way’s mission.

Every day, Heart of Florida United Way fights for ALICE families – or Asset Limited, Income Constrained, Employed. Nearly half of Central Floridians fit into this population. By delivering programs to support ALICE, investing in solutions and convening passionate people around important issues, Heart of Florida United Way works tirelessly to make Central Florida a better place to be for everyone.

Updated 2021