All too often, circumstances define a person’s potential to achieve success at critical milestones in their lifetime. Heart of Florida United Way fights for the health, education and financial stability of every person in Central Florida by strategically investing in solutions to overcome those barriers and put them on a path to a better life.

We Fight for Education

A good education is the foundation to a better life. With a solid education, doors of opportunity open towards sustainable employment, and thus, financial stability. United Way programs boosted the chance of success for 4,448 students, ranging from pre-K to pre-law. This was due to over $2 million of leveraged investment in programs and services that cater to the needs of students and their families.

United Way Managed Programs

  • 132 pre-school students received individualized attention through the ReadingPals While these students began the academic year under performing in reading comprehension, by the end of the year, 71% tested kindergarten ready.
  • 338 first-generation, low-income and/or veteran students enrolled at Seminole State College received assistance through the Destination Graduation Because of the unique partnership between Heart of Florida United Way, Seminole State College and SunTrust Foundation, 75% of the students were able to stay enrolled in class and re-enroll the next term.

United Way Funded Programs Fast Facts

  • 1,469 students were impacted by services that provided early-childhood education, supported positive academic outcomes, improved school attendance, increased grade promotion, and assisted with developing a graduation and post-secondary plan
  • 97% of children and youth improved their school attendance rates
  • 89% of youth achieved an on-track GPA to move to the next grade
  • 100% of high school seniors graduated on time

Partner Agencies in Education

Heart of Florida United Way has partnered with non-profit agencies across Orange, Osceola and Seminole counties to ensure students get the assistance they need to succeed. It is only by working united that Central Florida students will be able to live a better life.

  • After School Programs, Inc.
  • Boys & Girls Clubs of Central Florida
  • City Year Orlando
  • Elevate Orlando
  • Foundation for Orange County Public Schools
  • Hope CommUnity Center
  • Orlando Community & Youth Trust
  • Seminole County Bar Association Legal Aid Society, Inc.
  • Urban Think Foundation


We Fight for Financial Stability

Financial stability is a key component to living a better life. With over 50% of the Central Florida population falling into the ALICE (Asset Limited, Income Constrained Employed) category, financial stability can be next to impossible to achieve when living paycheck-to-paycheck. United Way leveraged $18.6 million to help families and individuals focus on the five building blocks of financial stability: sustainable employment, income supports, affordable housing, manageable budget and increasing assets and savings. Heart of Florida United Way served 94,370 Central Floridians last year through financial stability programs.

United Way Managed Programs

  • 14,172 Central Floridians received free, in-person tax preparation assistance with an IRS-trained volunteer through the Volunteer Income Tax Assistance (VITA) sites, AARP locations or filed online using
  • 1,464 low-to-moderate income households received tax refunds by claiming the federal Earned Income Tax Credit (EITC) through United Way’s financial stability coalition.
  • 195 families with 298 school-age children received resources and case management to avoid foreclosure or eviction through the Siemer Institute for Family Stability. By helping families become financially stable, students were able to stay in their school and focus on their education.

United Way Funded Programs Fast Facts

  • 30,804 Central Floridians participated in certified training programs, obtained public/employer benefits, gained knowledge from financial education training, and built savings and other assets
  • 89% improved their employability skills
  • 100% accessed public and/or employer benefits to increase income
  • 96% obtained or maintained affordable housing
  • 98% increased financial literacy
  • 90% acquired assets such as a savings account

Financial Stability Partner Agencies

Heart of Florida United Way has partnered with non-profit agencies across Orange, Osceola and Seminole counties to ensure families and individuals have the tools they need to be financially stable. It is only by working united that Central Floridians will be able to live a better life.

  • The Christian Sharing Center
  • Community Coordinated Care for Children (4C)
  • Early Learning Coalition of Seminole
  • IMPOWER, Inc.
  • Lighthouse Central Florida
  • Orlando Neighborhood Improvement Corp.
  • Osceola Council on Aging
  • United Against Poverty


We Fight for Health

Being healthy is central to living a better life. Whether it’s access to regular check-ups, having someone to talk to about your mental well-being or learning healthy behaviors, being healthy can dramatically influence someone’s life. Last year, United Way helped 6,000 Central Floridians increase their health and well-being by leveraging more than $8.7 million into health-related services and programs.

United Way Managed Programs

  • 3,924 HIV/AIDS patients in Orange, Osceola, Seminole and Brevard county improved their quality of life through the Ryan White ACA and Ryan White Part B/General Revenue programs.
  • 502 children and their families were able to identify potential developmental or behavioral concerns and were linked to community supports through the Help Me Grow program. Because of Help Me Grow, 97% of parents and caregivers increased their knowledge about child developmental milestones.
  • 110 clients affected by the June 12, 2016 Pulse tragedy received mental health care through the Orlando United Assistance Center.

United Way Funded Programs Fast Facts

  • 1,453 Central Floridians participated in health education programs, improved their eating habits, increased physical activity, and accessed health care services
  • 82% of parents and caregivers improved their parenting skills
  • 85% of children demonstrated age-appropriate levels of developmental functioning
  • 100% increased knowledge about healthy food and exercise options
  • 100% enrolled in health insurance programs
  • 53% achieved one or more health care treatment goals

Partner Agencies in Health

Heart of Florida United Way has partnered with non-profit agencies across Orange, Osceola and Seminole counties to increase access to health care and well-being awareness. It is only by working united that Central Floridians will be able to live a healthier and better life.

  • Community Based Care of Central Florida, Inc.
  • Grace Medical Home
  • Health Care Center for the Homeless, Inc.
  • Howard Phillips Center for Children & Families
  • UCP of Central Florida


We Fight for Survival

There are basic necessities that everyone requires to live a better life. Food and housing top the list, but according to the United Way ALICE (Asset Limited Income Constrained, Employed) Report, nearly half of Central Florida is struggling to consistently provide the basics. United Way worked to reduce the level of crisis for 293,780 of our community members by helping to meet immediate, emergency needs by leveraging an investment more than $6.4 million in programs and services.

United Way Managed Programs

  • 222,611 individuals received assistance through United Way’s 2-1-1 Information and Referral Crisis Line. Ranging from suicide crisis de-escalation to hurricane season information to connecting individuals with resources to meet housing, food, healthcare and utility needs, 2-1-1 was there to answer the call 24/7/365.
  • 191 families impacted by Hurricane Maria participated in case management services to help them achieve and/or maintain financial stability through the Hurricane Maria Housing Assistance program

United Way Funded Programs Fast Facts

  • 44,797 received emergency assistance, food or shelter services
  • More than 1 million meals were served
  • 82% of eligible households received mainstream resources
  • 97% of seniors reported “maintained or improved” ability to live independently
  • 95% of seniors reported “maintained or improved” physical and mental well-being

Partner Agencies in Basic Needs

Heart of Florida United Way has partnered with non-profit agencies across Orange, Osceola and Seminole counties to ensure every person in our community has access to the basic necessities needed to live a better life.

  • American Red Cross of Central Florida
  • Catholic Charities of Central Florida
  • Christian Service Center for Central Florida, Inc.
  • Coalition for the Homeless of Central Florida
  • Harbor House of Central Florida
  • Help Now of Osceola
  • Jewish Family Services of Greater Orlando
  • Meals on Wheels Etc., Inc.
  • Osceola Council on Aging, Inc.
  • Rescue Outreach Mission of Central Florida
  • Safehouse of Seminole
  • The Salvation Army of Orange County
  • The Salvation Army of Seminole County
  • Second Harvest Food Bank of Central Florida
  • Seniors First, Inc.


We Fight for Veterans

Making it home is only half the battle. Mission United is a collective effort that addresses the complicated and fragmented systems of veteran services currently in place. It is a community collaboration that serves as a central contact for veterans to access community support and resources.


  • 834 individuals avoided or recovered from homelessness through veteran assistance programs, helping clients reduce debt, increase income, and build self-sufficiency
  • More than 1,000 contacts were received from veterans seeking assistance for housing, utility assistance, employment, educational assistance, information on veteran benefits, and/or legal assistance.

 Volunteers Who Joined the Fight


Volunteer work impacts all facets of United Way’s mission. Heart of Florida United Way’s Volunteer Resource Center harnesses the caring power of our community to create lasting change. Overall, 3,358 volunteers contributed 60,667 hours of service, saving local nonprofit agencies over $1.5 million.

Sip & Stuff: A bi-annual volunteer project unique to Women United, Sip n’ Stuff attendees prepared 300 take-home libraries for underperforming preschoolers enrolled in the ReadingPals program. Each student received 25 new books to call their own.

John C. Hitt Internship Program: 80 University of Central Florida students spent months interning and assisting the Heart of Florida United Way team. Many worked in the 211 Information and Referral Crisisline call center, connecting Central Floridians with vital resources in the community.


Updated June 2020